Genesys Cloud provides a storage calculator tool designed to estimate data storage usage and associated charges for organizations using the platform. The calculator evaluates storage requirements based on call recordings, chat transcripts, email messages, and other interaction data, while excluding historical execution data from its calculations. Users can input parameters such as number of agents, average handle time, and interactions per agent per day to determine storage needs. Key capabilities include estimating total storage volume, calculating monthly storage costs according to pay-as-you-go pricing tiers, and planning data archival strategies to maintain compliance with storage allocations. The tool supports capacity planning and cost management for Genesys Cloud's usage-based pricing model. Important limitations include exclusion of archived recordings from calculations and a one-year retention limit for screen recording archival, after which recordings are automatically deleted unless moved to external long-term storage. Organizations seeking to optimize storage costs can leverage archival policies to remain within allocated storage limits, with detailed guidance available through Genesys Cloud's fair use policy documentation.