AI-generated summary
Genesys Cloud provides functionality to rename fields within profile configurations through the User Management interface. To rename a field, users navigate to Menu > User Management > Profile Fields, select the relevant section containing the target field, and click Edit Field. Within the Field Labels tab, users enter the new field name in the Field Name field for all applicable languages and press Enter to confirm. The changes are finalized by clicking Save. This feature supports multilingual field naming, allowing administrators to customize profile field labels across different language settings. The process is accessible through the Genesys Cloud Resource Center documentation, which also provides related guidance on renaming sections in profile configurations, modifying overall profile configuration settings, and managing contact list columns.