Genesys Cloud enables administrators to remove members from groups through a structured process accessible via the Menu > User Management > Groups interface. To remove a member, administrators navigate to the target group, access the Membership tab, select the Individuals tab in edit mode, and click the Remove option adjacent to the member's name before saving changes. A critical limitation of this functionality is that removing a member from a group does not automatically remove that individual from the group's associated chat room; administrators must perform a separate procedure to remove members from chat rooms. This distinction between group membership and chat room membership is an important operational consideration for administrators managing Genesys Cloud user access and collaboration spaces.