AI-generated summary
Genesys Cloud enables registration configuration for external trunks to monitor trunk availability status when using BYOC Premises with SIP or proxy servers that support the registration feature. To enable registration, users must access the Telephony > Trunks menu, select the External Trunks tab, and choose the desired trunk for configuration. The Registration switch must be set to Enabled, and administrators must specify an Expiration Interval in seconds to determine when registration expires. The Address of Record can be configured in two ways: automatically generated from the Edge Network Interface or manually created as a custom address. After configuring these settings, users must save the external trunk configuration. This functionality requires Telephony > Plugin > All permissions and allows the system to update trunk status when connectivity issues occur.