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Previous suggested step: Install the Microsoft Azure Cognitive Services STT integration
To access the Microsoft Azure speech-to-text engine in Genesys Cloud, you must first add and configure the Microsoft Azure Cognitive Services integration and then add your subscription key and your endpoint URI.
wss://<region>.stt.speech.microsoft.com/speech/recognition/conversation/cognitiveservices/v1. Replace <region> with a region supported by Azure Cognitive Services.You can now select Microsoft Azure speech-to-text (STT) in Architect Bot Flows under Supported Languages.
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