Skip to main content
About the Resource Center

How does hourly billing work?

All feature functionality remains the same as the Genesys Cloud CX1, Genesys Cloud CX2, Genesys Cloud CX3, or Genesys Cloud CX4 Named and Concurrent offers, but now you can choose contracts where you are billed at an hourly rate for the total duration of time users are logged in to Genesys Cloud.

For more information, see Genesys Cloud user hour pricing.