Skip to main content
Home
FAQs
Does AI Scoring require a transcript?
Does AI Scoring require a transcript?
Yes. AI Scoring requires an interaction transcript.
[NEXT] Was this article helpful?
Get user feedback about articles.
Was this article helpful?
*
Yes
No
HTML Block
If you still have questions you can
ask the community for help.
Reason for feedback
Choose a reason
Inaccurate, incomplete, lacks detail
Outdated or obsolete content
Outdated or obsolete image
Information not easy to find or understand
User interface/Other
Reason for feedback
Choose a reason
Answered my question or helped me complete a task
Information was easy to find
Content is clear, organized
Content provided valuable insight
User interface/Other
My role is
Choose a role
Agent
Administrator
Developer/Engineer
Partner
Supervisor
Support
Other
Email
Feedback
I have read and understand the
Genesys Cloud privacy policy
.