An app visit starts from the moment a visitor executes a tracked interaction on a mobile application, such as viewing a specific screen. Similar to a Web visit, the app visit continues as the visitor keeps interacting with the tracked mobile application and ends after 30 minutes of inactivity.

1. To launch the app, on your home screen, tap its icon.
2. At the bottom of the screen tap Login. and follow the prompts. For more information, see Log in to the Genesys Cloud mobile apps.

You can find a list of FAQs for Genesys Tempo for iOS here.

You can find a list of FAQs for Genesys Tempo for Android here.

You can find a list of FAQs for Associate for iOS here.

You can find a list of FAQs for Associate for Android here.

You can find a list of FAQs for Collaborate for iOS here.

You can find a list of FAQs for Collaborate for Android here.