Can I import users from Genesys Cloud into Okta?

Note: This article applies to Genesys Cloud SCIM (Identity Management).

Unfortunately, no, you cannot import users from Genesys Cloud into Okta. Okta contains separate field names for family names and given names, both of which are required. Genesys Cloud does not separate names into two fields.

For information about Genesys Cloud SCIM (Identity Management), see and (Genesys Cloud Developer Center).

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