Genesys Cloud enables administrators to configure voice interaction blind transfers by stripping all skills except language skills from agent requirements. When an agent performs a blind transfer to another queue, the system removes skill-based routing restrictions, allowing any agent in the target queue to handle the call regardless of their skill set. This functionality prevents interactions from being abandoned by eliminating skill mismatches between the transferring and receiving agents. To implement this feature, administrators must have Routing > Settings > Edit and All Permissions under Routing > Settings. The configuration process involves accessing the Admin section, navigating to Account > Organization Settings, selecting the Settings tab, enabling "Strip Skills on Blind Transfer" under the Contact Center section, and saving the changes. The system automatically preserves language skills during the transfer process, ensuring appropriate language-based routing is maintained while removing all other skill requirements.