Select your location

AI-generated summary

Genesys Cloud provides functionality for users to set their location in their profile. Users can access their profile by clicking their picture in the sidebar, then clicking the larger profile picture. In Edit Mode, users can add a Location section if needed, then click Edit. Users type their office location in the Find a location field and select it from suggestions. Additional location details like floor and office can be selected from a floor plan if available. After making selections, users click Save to set their location

To access user settings, from the sidebar, select your profile picture.
To access user settings, from the Menu bar, click your profile picture.
To access your profile, click the larger profile picture.
From the Edit Mode in your profile, in the Location section, click Edit.
Note: If you do not see the Location section, click Add new section to add it.
Click Add New.
In the Find a location field, type the office location and select it from the suggestions that appear.
Select any additional information for your new location. For example, select the floor, and then select your office from the floor plan, if available.
When selections are complete, click Save.

[NEXT] Was this article helpful?

Get user feedback about articles.

Loading...

Select your location

[NEXT] Was this article helpful?