Genesys Cloud SCIM (Identity Management) enables syncing of user data between Genesys Cloud and identity management systems like Azure Active Directory, Okta, and OneLogin. It uses the System for Cross-domain Identity Management (SCIM) standard to automatically provision and deprovision users. Key capabilities include syncing user profile data, roles, and permissions from Genesys Cloud to the identity provider. This eliminates duplicate user management efforts and ensures consistency across systems. SCIM integrates seamlessly with leading identity providers through OAuth 2.0 authentication. Developers can leverage SCIM APIs to build custom integrations. Use cases include automated user provisioning, single sign-on, and centralized identity management.