Genesys Cloud provides functionality to delete queues through the User Management menu, requiring specific permissions including Routing > Queue - Add, Edit, Delete, Join, and View; Routing > Queue - Readonly; and Routing > Queue Member - Manage. Additional permissions may be needed for Architect UI viewing, user prompts, conversation settings, scripts, and SMS phone numbers depending on configuration requirements. When a queue is deleted, historical interactions and call recordings remain accessible, but new reports cannot be generated and queue data no longer appears in queue-based views. The deletion process involves navigating to Menu > User Management > Queues, searching for the target queue by name, selecting More, clicking Delete Queue, and confirming the action in the confirmation dialog. Users should consult documentation on how queue deletion affects reports, views, and other data for comprehensive impact assessment.