AI-generated summary
Genesys Cloud enables administrators to create campaign sequences for Voice campaigns through the Campaign Management interface, allowing multiple campaigns to be organized and executed in a specific order. The system requires a minimum of two campaigns per sequence and supports up to 1,000 campaigns maximum. Key capabilities include campaign filtering and search functionality, drag-and-drop reordering, optional infinite repetition settings, and sequence naming. Administrators access this feature via Admin > Outbound > Campaign Management > Sequences tab and can add, delete, edit, and view sequences as needed. Important restrictions include prohibiting "Always Running" campaigns from being added to sequences. Required permissions include Outbound > Campaign Sequence (Add, Delete, Edit, and View) and Outbound > Campaign (Search). The creation workflow involves naming the sequence, selecting at least two campaigns through a searchable interface, optionally reordering campaigns via drag-and-drop, and enabling infinite repetition if desired. When the 1,000-campaign limit is reached, administrators must delete obsolete sequences before creating new ones. An error message appears if this limit is exceeded during save operations.