AI-generated summary
Genesys Cloud Resource Center provides instructions for adding a Loop action to a task to repeat a series of actions in a task sequence. The Loop action allows processes to retry specific actions a set number of times before proceeding to the next action. Key features include the Loop Count field, which sets the repeat count, and the Current Index Data Name field, which labels the loop variable. To implement, users access the Architect home page, select a flow type, open a task in the task editor, drag the Loop action from the Toolbox to the desired sequence location, assign a meaningful name, configure the repeat count using +/– buttons, and define the loop variable label. The Loop, Next Loop, and Exit Loop actions control flow direction. Optional Next Loop and Exit Loop actions can be added to output paths to manage loop continuation or exit conditions, enabling flexible process automation and error handling within task sequences.