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What channels does Genesys Agent Copilot support? - Genesys Cloud Resource Center

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What channels does Genesys Agent Copilot support?

What channels does Genesys Agent Copilot support?

In addition to Genesys Cloud voice and digital channels, Genesys Agent Copilot integrates with the following communication channels:

Facebook direct messages
Instagram direct messages
X direct messages
Open Social direct messages
Google Business Profile reviews

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