Jump to Reusable Task action

AI-generated summary

Genesys Cloud's Reusable Task action enables users to transfer flows to previously configured tasks from the Reusable Tasks area. The action can be accessed through the Task menu in the task or state editor toolbox. Users must provide a descriptive name for the action, which appears in the flow structure display. The functionality allows for task selection via a dropdown menu, and the same reusable task can be implemented multiple times within a single flow, promoting efficiency and consistency in workflow design.

Use this action to transfer the flow to a task that you previously configured in the Reusable Tasks area. You can use a reusable task action in multiple locations within a flow. To access this action, from the task or state editor toolbox, expand the Task menu.

Action	Description
Name field	Type a meaningful name for the action. The label you enter here becomes the action’s name that the flow structure displays in the flow structure.
Task	Click the arrow at the end of the list and select the task to which you want to route the flow.

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