AI-generated summary
Genesys Cloud enables administrators to delete call analysis responses through a straightforward process accessible via the Menu > Digital and Telephony > Outbound > Call Analysis Responses interface. Administrators can select multiple call analysis responses for deletion by checking the corresponding checkboxes in the first column, then click Delete and confirm the operation when prompted. A key constraint is that call analysis responses can only be deleted if they are not assigned to a campaign; the system will display a message if deletion cannot be completed. Upon successful deletion, the selected items are removed from the system.