Genesys Cloud provides SMS delivery receipts to track message status. Delivery status is viewable in Analytics Interactions view. Receipt codes include DELIVERED when confirmed by carrier, REJECTED if invalid, UNDELIVERABLE if unreachable, and other codes covering accepted, errors, opt-outs, and failures. Details like carrier congestion, spam filtering, invalid addresses, and handset issues are captured. Technical capabilities like tracking status end-to-end, mapping carrier codes, and detecting issues quickly are highlighted. Use cases such as ensuring delivery, optimizing campaigns, and identifying blocked recipients are enabled.