Genesys Cloud enables administrators to request access for authorized users or groups from paired organizations to perform work across organizational boundaries. When two organizations establish a pairing, the providing organization's administrator requests authorization for specific users or groups, while the receiving organization's administrator assigns appropriate roles. The process can be repeated to add additional authorized users as needed, with a maximum limit of 25 authorized users and groups per organization. To request access, administrators navigate to Menu > User Management > Authorized Organizations > Access To Other Organizations, select the target organization, and enter the user or group name in the Add New Person or Group field. The selected user or group initially lacks roles and cannot perform work until an administrator in the receiving organization authorizes them and assigns necessary roles. Administrators bear responsibility for monitoring how permitted users utilize the system, as Genesys is not responsible for data misuse or unauthorized configuration changes by granted users.