AI-generated summary
Genesys Cloud provides functionality to edit campaign sequences through the Digital and Telephony Outbound Campaign Management interface. Users can access the Sequences tab, locate a sequence by name, and open it in edit mode. The editing capabilities include adding campaigns by clicking the plus button or selecting from a dropdown menu, removing campaigns using the minus button, and rearranging campaign order through drag-and-drop functionality. A key constraint exists: if a sequence is currently running, its active campaign cannot be removed. After making modifications, users must save the changes. The interface supports optional campaign reordering and provides a straightforward workflow for managing outbound campaign sequences within the platform.