Genesys Cloud supports single sign-on (SSO) integration to streamline and automate login processes across organizations by connecting the platform with enterprise SSO services. The system enables administrators to configure multiple SSO providers through a unified interface, with flexibility to implement SSO-only authentication methods or configure SSO identity providers with or without email addresses. After setup, users can access Genesys Cloud through SSO-based login procedures. The platform provides comprehensive documentation resources including SSO information, administrator configuration guides, user login procedures, implementation expectations, and frequently asked questions to support both administrators and end users throughout the SSO deployment and usage process