Edit the details of a relationship - Genesys Cloud Resource Center
Edit the details of a relationship
AI-generated summary
Genesys Cloud allows editing the details of relationships between people at your company and external organizations. From the Organizations tab, search for the organization and click to view it. In the Relationships section, click More next to the relationship, then Edit. Edit the details and click Save.
Relationships represent the connections between the people at your company and external organizations.
Click Directory > External Contacts.
Click Menu > Contacts > External Contacts and Organizations.