Genesys Cloud's Transfer to Flow action enables routing of current interactions to another inbound flow on the server, supporting all flow types (inbound, outbound, or in-queue). This functionality is particularly useful when outbound processing requires handoff to inbound processing. The action is configured by adding it from the Toolbox to a flow menu or task sequence and assigning a meaningful name. For flow menus, administrators can set DTMF keys and optional speech recognition parameters, including options to allow DTMF access from any menu and enable speech recognition matching across the flow. The destination inbound flow is selected from the Inbound Call Flow list. Optional pre-transfer and failed transfer audio can be configured using prompts, text-to-speech, or audio sequences. For flow tasks, a failure path must be configured; however, Genesys Cloud overrides defined failure paths in secure flows by implementing blind transfers instead of consultation transfers, automatically disconnecting calls if transfer fails. This behavior applies to transfers to ACD, users, external numbers, groups, other flows, and voicemail.