AI-generated summary
Genesys Cloud provides functionality to set time-off limits for one or more dates through the Workforce Management module. Users access this feature by navigating to Menu > Workforce Management > Scheduling > Time-Off Limits and selecting the appropriate management unit from the Business Unit/Management Unit list. The time-off limits page displays available dates with filtering and sorting options to locate specific dates for editing. Individual date limits can be modified directly in the Time-Off Limit Hours column, while multiple dates can be edited simultaneously by selecting checkboxes adjacent to the Date column and using increment/decrement arrows in the "Set selected limits to" field to adjust the limit value across all selected dates. Setting a limit to zero (0) places all employees on a waitlist for the specified dates. Changes are finalized by clicking Apply and then Save in the upper right corner of the grid. This functionality enables administrators to manage time-off availability across various dates and management units within the organization.