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The Genesys Cloud API learning path provides an overview of available Genesys Cloud APIs and their capabilities, as well as information for additional resources and support.
Business objectives:
Customer requirements:
Content:
| Topic | Recommended customer roles | Resource materials |
|---|---|---|
| API Overview & Authentication |
| |
| API Calls & Notifications |
| |
| Platform Analytics API |
| |
| API Sample Application |
| |
| Resources & Support Review |
|
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