AI-generated summary
Genesys Cloud requires specific preparation of Architect components for workflow integration with Genesys Predictive Engagement. Users need "Architect > Flow > UI" and "Architect > Flow > Search" permissions to configure the system. The platform utilizes Workflow type Architect flows to execute REST API actions, with specific parameters required for integrations like Salesforce Lead Creation and Campaign Attribution. The workflow setup process involves creating a workflow, importing integration-specific workflows, updating data action referential integrity constraints, and publishing the final workflow. To resolve referential integrity issues, users must select data actions marked with red borders and update them with corresponding data action names in their environment. This process ensures predefined data actions function properly beyond the development environment.