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About the Resource Center

Manage capacity plans

To navigate to the Capacity plans list view, perform the following steps:

  1. Click Admin.
  2. Under Workforce Management, click Capacity Plans.
  3. In the upper right corner, select the business unit to which you want to view or edit a capacity plan.
  4. The list of previously created capacity plans are displayed. In this list view you can:
    • Search for a capacity plan by typing the name in the search box.
    • Filter on a timeframe. It defaults to the future end date timeframe.
      • Future End Date: View all capacity plans that have an end date in the future.
      • Anytime: View all capacity plans with any start or end date.
      • Contains: To view all capacity plans that contain a date, manually enter a date or select a date from the calendar.
    • Click Reset to restore the date setting. The default date is always set to a future date. 

To view a capacity plan, click the capacity plan name. The business unit level results view is displayed. 

The following table describes the fields in the Capacity Plans page. 

OptionDescription
Date range

Indicates the capacity plan date range, which is the same as the forecast date range or within the forecast date range. 

Forecast link

Open the forecast in a new tab. You can modify the forecast as required.

 Regenerate

Regenerate requirements based on the latest forecast modifications.

Note: Once you modify the forecast used in the capacity plan, click Regenerate to view the updated plan.
 Configure Plan

You can change the details in any of the following:

  • Name of the capacity plan
  • Description of the capacity plan
  • Forecast
  • Start or end date of the capacity plan. It must be within the date range of the forecast used.
  • Planning group to staffing group association. If changes to the planning group to staffing group associations are made after the capacity plan is created and saved, those changes are not reflected in the capacity plan. Select the Update Planning Group to Staffing Group Association checkbox to apply the changes to the capacity plan.
Overview

Displays the capacity plan overview and staffing associations. Click a planning group to drill down to the staffing association and modify the values.

Modifications  

Select a staffing group on the Overview panel to enable this option and modify options in the Modifications panel. For more information, see Modify a capacity plan.

Modification History

Select a staffing group on the Overview panel to enable this option and view the modification history.

Settings

Select a staffing group on the Overview panel to enable this option and do one of the following:

  • Change the name of the capacity plan.
  • Add or update the description.
  • Change the FTE definition.
  • Save changes.