AI-generated summary
Genesys Cloud security policy outlines key terms, conditions, and capabilities for securing Genesys Cloud services and customer data. It specifies Genesys Cloud's responsibilities around security controls, audits, certifications, and data privacy. The policy covers access controls, encryption, data backups, incident response, and compliance with standards like ISO 27001, SOC 2, and GDPR. It also defines customer responsibilities for securing account access, managing data, and meeting regulatory requirements. The policy aims to provide transparency into Genesys Cloud's security measures and enable customers to make informed decisions about using Genesys Cloud.