Genesys Cloud Background Assistant (GCBA) release notes
View a summary of the improvements and fixes in the latest Genesys Cloud Background Assistant (GCBA) version.
- Updated to Chromium 135, which includes an important security update
- Enhanced the GCBA installer with improved validation and multi-language support for the proxy configuration interface
- Updated to Chromium 131
- Improved handling of the
USEPROXYandPROXYSERVERparameters during silent installation and upgrade - Fixed an issue introduced in GCBA version 1.4.266 with time validation during authentication
Note: As of February 26, 2025, this release is no longer available. If you have already downloaded this version, please refer to the community post: Genesys Cloud Background Assistant (GCBA) 1.4.266 rescinded.
- Updated to Chromium 131
- Improved handling of the
USEPROXYandPROXYSERVERparameters during silent installation and upgrade
- Added support for HTTP Proxy server
- Updated to Chromium 129
- Updated to .NET 8
- Updated to Chromium 126.
- Added Ukrainian language support to the installer.
- Improved performance of GCBA on hybrid CPUs.
- Added logging of screen recording start and stop events.
- Removed Microsoft Visual C++ 2013 Redistributable from the installer.
- Removed the custom script used for importing the SSL certificates in Firefox. Starting with version 120, Firefox automatically trusts third-party root certificates installed from the Windows certificate store. For more information about how to enable this option in previous and ESR versions of Firefox, see Web Browser configuration in Deploy Genesys Cloud Background Assistant (GCBA).
- Updated to Chromium 120.
- Enhanced GCBA error logging.
- Fixed an issue where GCBA was missing files during upgrade.
- Fixed an issue where GcbaBrowser process was not exiting gracefully.
- Fixed an issue where GCBA failed to log in.
- Updated to Chromium 117
- Changed the installer signing certificate’s algorithm back to SHA256RSA from SHA384ECDSA
- Updated to Chromium 114
- Logging and installer improvements
- Fixed an issue where Genesys Cloud running on the Firefox browser stopped communicating with GCBA after Firefox was upgraded
- Fixed an issue where GCBA was not working with the Firefox browser for new Windows user accounts that were added to the computer after GCBA was installed
- Improved SSL certificate creation method
- Support for Microsoft Edge and Mozilla Firefox browsers
- Support for Genesys Cloud browser extensions (Genesys Cloud for Chrome, and Genesys Cloud for Firefox)
- Updated to Chromium 110
- Logging and installer improvements
- Fixed IndexOutOfRangeException when the Windows operating system language is Japanese
- Updated to Chromium 107
- Improvements in config file and logs
- Fixed localization issue for parsing arguments
- Fixed intermittent GCBA frozen issue
- Beta release with Chromium 105
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