AI-generated summary
Genesys Cloud allows administrators to delete operating schedule groups through the Schedule Groups page within the Routing configuration menu. Users must possess Routing > Schedule Group > Delete permissions to perform this action. The deletion process involves navigating to Menu > Orchestration > Routing > Operating Schedules, selecting the Schedule Groups tab, identifying the schedule group entries to remove by checking their associated checkboxes, and confirming the deletion action when prompted. This operation permanently removes the selected operating schedule group configurations from the system.