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About the Resource Center

Delete an application integration

To permanently remove a third-party application integration from Genesys Cloud, delete it.

Note: To remove a client application temporarily, deactivate it.
  1. Click Admin.
  2. Under Integrations, click Integrations.
  3. Click to display the Actions menu for the integration. Then select Deactivate Integration.
  4. Next to the integration, under Edit Integration, click Delete Integration.
  5. Click Yes.