You can access your schedule from the agent dashboard. Here, you can view scheduling, out-of-adherence notifications, and submit and manage time-off requests.
Access your schedule from the agent dashboard or the agent activity view and view schedules by week, month, or year. View details about out of adherence notifications.
Submit and manage time-off requests and view approved and pending requests. Also view time-off notifications in your inbox.
Agents can access their schedules from the agent dashboard, create and view time-off requests, and see if they are out of adherence to the schedule.
Create, post, accept, and manage shift trades. View shift trade status in your inbox.
Request, change shift trades requests with alternative shift trades.
Use adherence explanation to submit adherence explanation requests.
The mobile application for workforce management that allows you to manage your work schedule from your personal device.
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