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Can users access AI Insights without a WEM or STA add-on license? - Genesys Cloud Resource Center

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Can users access AI Insights without a WEM or STA add-on license?

Can users access AI Insights without a WEM or STA add-on license?

Yes. Once AI Insights is enabled, users with the appropriate permissions can access AI Insights without a WEM or STA add-on license.

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