Genesys Cloud provides the ability to get and detailed information on the status of external and phone trunks from multiple locations. On the Trunks page, you can access trunk status from the External Trunks and Phone Trunks tabs. You can also access trunk status from the General and Network Interfaces tabs on the Edge page. For detail, you can view the status icon and tooltip. For full detail, you can select a trunk and view the Status dialog with network interface info and connection status. On the General tab, trunk status summaries are in the Information panel. On the Network Interfaces tab, you can view trunk status by selecting the port and protocol. Possible status indicators are documented as well