AI-generated summary
Genesys Cloud provides functionality to enable or disable work plan rotations through the Workforce Management configuration interface. Users with the Workforce Management > Work Plan Rotation – Edit permission can access this feature by navigating to Menu > Workforce Management > Work Plan Configuration > Work Plan Rotations. The process involves selecting the desired work plan rotations and clicking either the Enable button to activate them or the Disable button to deactivate them. This capability allows administrators to control the scheduling rotation assignments for agents within their organization's workforce management system.