Genesys Cloud enables organizations to create and manage a comprehensive response assets library for Canned Responses through the Response Assets section in Admin. Users with appropriate permissions (Responses > Library > All and Response assets > Asset > All) can upload images and files from URLs, local computers, or networks. The platform supports image formats including JPEG, JPG, GIF, and PNG, with a maximum file size of 25MB per asset and an organizational limit of 20,000 total assets. Additional file types such as DOCX, XLSX, PDF, MP4, MP3, CSV, and XML are also supported for attachment purposes. During the upload process, users can preview files, optionally rename them, and assign assets to specific divisions. Uploaded files display metadata including creator, modification date, file type, and size. Image files can be inserted as inline responses or attachments within canned responses, while other file types are available only as attachments. The upload process is accessed through Menu > Digital and Telephony > Interaction Assets > Response Assets, enabling users to build an accessible library for use across Standard responses and other canned response types. The platform provides a feedback mechanism allowing users to report documentation issues, including options to indicate inaccurate or incomplete content, outdated information, or usability concerns. Users can also provide positive feedback regarding task completion and content clarity. The feedback form requires users to specify their role and includes a privacy policy acknowledgment. Related documentation topics include canned responses, attachment management, response creation, library management, and Response actions.