AI-generated summary
Genesys Cloud provides functionality to copy call analysis responses through its Digital and Telephony interface. Users can access this feature by navigating to Menu > Digital and Telephony > Outbound > Call Analysis Responses, then selecting checkboxes for desired entries and clicking Copy. The system automatically duplicates selected entries and appends each copy with "- Copy" followed by a sequential number for identification. This capability is part of Genesys Cloud's outbound dialing and call analysis features, which also include voice transcripts, dialing modes, and related outbound calling concepts.