Genesys Cloud – Deprecation: Auto answer toast
Announced on (YYYY-MM-DD) | Effective date (YYYY-MM-DD) | Aha! idea |
---|---|---|
2025-03-10 | 2025-03-17 | - |
Am I affected?
You are affected if you are an agent and your admin enables auto answer. The toast pop-up that happens when agents go on queue with auto answer enabled will no longer occur.
How can I prepare for this deprecation?
You do not need to prepare.
What if I need help or have questions?
Contact Genesys Cloud Customer Care with any questions.
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