AI-generated summary
Genesys Cloud enables users to insert complete reusable tasks into flows using the Jump to Reusable Task action. From the Architect home page, users can select flows and open the flow editor. The Jump to Reusable Task action can be added from the toolbox to any task, state, or bot. Users specify a name for the action and select a previously configured reusable task from the list to jump to. This allows reusable tasks to be incorporated into new or existing flows, promoting reuse of common task logic and streamlining flow creation in Genesys Cloud.