Advanced lesson: Perform a bulk prompt import

Series: Architect tutorial for advanced users

Previous suggested step: Advanced lesson: Obtain the caller’s phone number

Until now, you uploaded individual prompts while working within a call flow. For this lesson, you will learn how to import a prompt .csv file and 7 prompt .wav files in a single session.

Objectives

Use the prompt Import feature to import multiple prompts.

Estimated time to complete: 5-10 minutes

Import promptsClick to expand

From the Architect Home page, click the User Prompts tab.
Click Import. The Import audio dialog opens.
In the Audio wav files and CSV mapping file box, click the Select files link.
Navigate to the location where you downloaded the prompts and CSV file and select them. Architect indicates the number of files included in the import process.
Click Preview Import. The Import Prompts dialog box opens.
Click Start Import. Architect imports and processes the prompt resources, and returns the result of the import for your review.
To save the results of the import process to a text file, click Save Results.
Click Finished to return to the appropriate prompts tab.

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Advanced lesson: Perform a bulk prompt import

Series: Architect tutorial for advanced users

Objectives

Prerequisites

Additional resources

Tasks

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