Genesys Cloud provides a Calibration Evaluations dashboard within Quality management that enables quality administrators to track and manage calibration sessions for evaluations across multiple evaluators assessing the same customer interactions. The dashboard requires a Genesys Cloud CX 1 WEM Add-on II, CX 2, CX 3, or CX 4 license and Quality > Calibration – View permission. Calibration sessions standardize scoring consistency, reduce evaluator subjectivity, promote fairness, and align teams on quality standards. Administrators can monitor evaluator activity, identify incomplete calibrations tracked in the Unfinished column, and analyze scoring trends to support continuous improvement. The dashboard displays key metrics including Created Date, Form Name, total Evaluations submitted, Unfinished evaluation count, Average Score, and High Score for each calibration session. Users access the dashboard via Admin > Quality > Calibration Evaluations or Menu > Conversation Intelligence > Quality Evaluations > Calibration Evaluations. A Date Range filter in the upper right corner allows administrators to focus on specific time periods by selecting preferred dates through a calendar interface. The dashboard updates to display only calibration evaluations within the selected timeframe. A current limitation exists where dates and times do not display in standard format for the Arabic dialect, with resolution planned for a future release.