Genesys Cloud support of UK SMS long codes

In the United Kingdom, mobile operators continue to combat spam and phishing on the text channel. As part of these efforts, they have launched the Know Your Customer (KYC) practice. This practice mandates organizations to complete registration before a newly purchased UK long code is approved for use.

How do I register?Click to expand

Tell me more about the formClick to expand

For now, registration is managed manually through a form submission. We are presently collecting your company and use case information in an online registration form that you must fill out in its entirety before Genesys can register your UK long code. Failing to provide all the required information extends the registration lead-time.

Company information – Name, Registration Authority, and Registration Number
Company address
Website address
Company contact information – Name, Phone Number, Email
Outbound Message Sample Content
UK Longcode(s)

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