Genesys Cloud provides division-aware role management functionality that enforces division-scoped permissions for administrators assigning user roles. This security feature ensures admins can only assign roles within divisions to which their own roles are scoped, preventing cross-division role assignments. For example, an administrator with roles limited to Division A cannot assign user roles to Division B. The feature is configured through Menu > Account > Organization Settings under the Security & Compliance section via a toggle switch. When enabled (ON), the Division-Aware Role Management setting requires admins to possess per-division permissions to add or delete role grants for users. When disabled (OFF), admins retain unrestricted ability to add or delete role grants across any division. Implementation requires specific authorization permissions: Authorization > Grant – Add permission, Authorization > Grant – Delete permission, and Authorization > Grant – View permission. This capability supports organizations requiring granular administrative control and division-based access governance.