About Genesys Cloud Digital
Genesys Cloud CX2 Digital and Genesys Cloud CX3 Digital licenses offer maximum speed and efficiency in digital customer communication. The agent workspace enables agents to perform several tasks across all interactions with a simple, transparent view of multiple customer engagements.
Genesys Cloud CX2 Digital and Genesys Cloud CX3 Digital Digital licenses overview
Learn about the features Genesys Cloud CX2 Digital and Genesys Cloud CX3 Digital licenses offer and see how they compare with the Genesys Cloud CX2 and Genesys Cloud CX3 licenses.
External contacts in Genesys Cloud Digital
External contacts is a comprehensive repository of data about your external organizations and contacts. You can see a streamlined view of all contact and organization data.
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