Addresses for premises-based carrier devices/services under BYOC Cloud
You will need to make sure that your carrier allows traffic from these addresses.
If you are using a third-party premises-based carrier or PBX device/service, then you need to make sure that connectivity to these addresses is allowed.
us-east-1 (N. Virginia)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.mypurecloud.com | <customer prefix>.byoc.mypurecloud.com | lb01.byoc.us-east-1.mypurecloud.com lb02.byoc.us-east-1.mypurecloud.com lb03.byoc.us-east-1.mypurecloud.com lb04.byoc.us-east-1.mypurecloud.com |
us-east-2 (Ohio)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| voice.use2.us-gov-pure.cloud | <customer prefix>.byoc.use2.us-gov-pure.cloud | lb01.voice.use2.us-gov-pure.cloud lb02.voice.use2.us-gov-pure.cloud lb03.voice.use2.us-gov-pure.cloud lb04.voice.use2.us-gov-pure.cloud |
us-west-2 (Oregon)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| voice.usw2.pure.cloud | <customer prefix>.byoc.usw2.pure.cloud | lb01.voice.usw2.pure.cloud lb02.voice.usw2.pure.cloud lb03.voice.usw2.pure.cloud lb04.voice.usw2.pure.cloud |
ca-central-1 (Canada Central)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.cac1.pure.cloud | <customer prefix>.byoc.cac1.pure.cloud | lb01.byoc.cac1.pure.cloud lb02.byoc.cac1.pure.cloud lb03.byoc.cac1.pure.cloud lb04.byoc.cac1.pure.cloud |
sa-east-1 (São Paulo)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.sae1.pure.cloud | <customer prefix>.byoc.sae1.pure.cloud | lb01.byoc.sae1.pure.cloud lb02.byoc.sae1.pure.cloud lb03.byoc.sae1.pure.cloud lb04.byoc.sae1.pure.cloud |
eu-west-1 (Ireland)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.mypurecloud.ie | <customer prefix>.byoc.mypurecloud.ie | lb01.byoc.eu-west-1.mypurecloud.ie lb02.byoc.eu-west-1.mypurecloud.ie lb03.byoc.eu-west-1.mypurecloud.ie lb04.byoc.eu-west-1.mypurecloud.ie |
eu-west-2 (London)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.euw2.pure.cloud | <customer prefix>.byoc.euw2.pure.cloud | lb01.byoc.euw2.pure.cloud lb02.byoc.euw2.pure.cloud lb03.byoc.euw2.pure.cloud lb04.byoc.euw2.pure.cloud |
eu-central-1 (Frankfurt)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.mypurecloud.de | <customer prefix>.byoc.mypurecloud.de | lb01.byoc.eu-central-1.mypurecloud.de lb02.byoc.eu-central-1.mypurecloud.de lb03.byoc.eu-central-1.mypurecloud.de lb04.byoc.eu-central-1.mypurecloud.de |
ap-northeast-1 (Tokyo)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.mypurecloud.jp | <customer prefix>.byoc.mypurecloud.jp | lb01.byoc.ap-northeast-1.mypurecloud.jp lb02.byoc.ap-northeast-1.mypurecloud.jp lb03.byoc.ap-northeast-1.mypurecloud.jp lb04.byoc.ap-northeast-1.mypurecloud.jp |
ap-northeast-2 (Seoul)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.apne2.pure.cloud | <customer prefix>.byoc.apne2.pure.cloud | lb01.byoc.apne2.pure.cloud lb02.byoc.apne2.pure.cloud lb03.byoc.apne2.pure.cloud lb04.byoc.apne2.pure.cloud |
ap-northeast-3 (Osaka)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.apne3.pure.cloud | <customer prefix>.byoc.apne3.pure.cloud | lb01.byoc.apne3.pure.cloud lb02.byoc.apne3.pure.cloud lb03.byoc.apne3.pure.cloud lb04.byoc.apne3.pure.cloud |
ap-south-1 (Mumbai)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.aps1.pure.cloud | <customer prefix>.byoc.aps1.pure.cloud | lb01.byoc.aps1.pure.cloud lb02.byoc.aps1.pure.cloud lb03.byoc.aps1.pure.cloud lb04.byoc.aps1.pure.cloud |
ap-southeast-2 (Sydney)
| Domain | DNS SRV and SIP FQDN | Server DNS (If SRV not supported) |
|---|---|---|
| byoc.mypurecloud.com.au | <customer prefix>.byoc.mypurecloud.com.au | lb01.byoc.ap-southeast-2.mypurecloud.com.au lb02.byoc.ap-southeast-2.mypurecloud.com.au lb03.byoc.ap-southeast-2.mypurecloud.com.au lb04.byoc.ap-southeast-2.mypurecloud.com.au |
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