Genesys Cloud Voice taxes (United States)

The following information is a high-level overview of the various taxes that regulatory authorities mandate for commercial enterprises (US customers only). Because the taxes vary based on the type of service and the tax jurisdiction, this information cannot cover every scenario that an enterprise might encounter.

Voice services have many different taxes based on the tax jurisdiction where the service is being consumed. Because taxation and regulation vary from state to state, the taxes are significant not only at the federal level, but also at the state and local level.

The taxes that can be assessed include the following:

State and Local Sales and Use Tax
Excise Tax
Gross receipts tax
Utility Users tax
E911
Local telecommunications taxes

Other regulatory fees that can be assessed include the following:

Federal USF

Note: The FCC’s Universal Service Fund (USF) contribution factor changes quarterly depending on needs of Universal Services Programs. For more information, see Historical USF contribution rate changes and Universal Service fact sheet.

Regulatory Recovery Fee (including Federal TRS (Telecommunications Relay Service) Fund)
North American Numbering Plan Administration
Local Number Portability shared costs
FCC Regulatory Fees

Use case scenarios

The examples shown in these scenarios are illustrative in nature and do not constitute the exact percentages and taxes charged by each jurisdiction. The actual invoice contains all the applicable taxes charged by the specific jurisdiction where the customer’s business is located.

Scenario 1: Activation of a toll free numberClick to expand

Customer purchases a toll-free number. What taxes can the customer expect on an invoice for purchasing and activating this number? The following examples list various taxes for three different locations. The revenue amount is $1.

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1.00	$0	100	$0.01
District	Dallas MTA	$1.00	1.00	$0	100	$0.01
Total Tax						$0.09

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.14

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0.00
State	CA Advanced Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.18

Scenario 2: Monthly recurring charges for a toll-free numberClick to expand

Customer purchases a toll-free number. What taxes can the customer expect on an invoice for monthly recurring charges for this number? The following examples list various taxes for three different locations. The revenue amount is $1.

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Fee Toll Free Number	$1.00	0	$0.01	100	$0.01
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.10

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Fee Toll Free Number	$1.00	0	$0.01	100	$0.01
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.15

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Fee Toll Free Number	$1.00	0	$0.01	100	$0.01
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	100	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0.00
State	CA ADVANCED Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.20

Scenario 3: Activation of a DID numberClick to expand

Customer purchases a DID number. What taxes can the customer expect on an invoice for purchasing and activating this number? The following examples list various taxes for three different locations. The revenue amount is $1.

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	64.9	$0.21
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	6.25	$0	100	$0.07
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.31

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Universal Service Fund	$1.00	31.8	$0.01	64.9	$0.21
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	4	$0	100	$0.05
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.06
City	Local Gross Receipts Tax	$1.00	2.35	$0	100	$0.02
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.39

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fund	$1.00	31.8	$0	64.9	$0.21
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	35.1	$0
State	CA Teleconnect Fund	$1.00	1.08	$0	35.1	$0
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	35.1	$0
State	CA ADVANCED Serv Fund Surcharge	$1.00	0.56	$0	35.1	$0
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	35.1	$0.02
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.33

Scenario 4: Monthly recurring charges for a DID numberClick to expand

Customer purchases a DID number. What taxes can the customer expect on an invoice for monthly recurring charges for this number? The following examples list various taxes for three different locations. The revenue amount is $1.

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Universal Service Fee	$1.00	31.8	$0	64.9	$0.21
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	64.9	$0.01
State	State Sales Tax	$1.00	6.25	$0	100	$0.52
State	9-1-1 Equalization Fee	$1.00	0	$0.06	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.08
City	Municipal Right of Way Fee	$1.00	0	$7.21	100	$7.21
City	Dallas 9-1-1 Fee	$1.00	0	$1.52	100	$1.52
District	Dallas MTA	$1.00	1	$0	100	$0.08
Total Tax						$9.69

Note: The total tax amount of $9.60 for a single DID number computed above is not a typo. The fees are what make this so high for commercial establishments in Texas.

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fund	$1.00	31.8	$0.01	64.9	$0.21
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	64.9	$0.01
State	State Sales Tax	$1.00	4	$0	100	$0.05
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.06
City	Local Gross Receipts Tax	$1.00	2.35	$0	100	$0.02
City	NYC E-911 Surcharge	$1.00	0	$1.00	100	$1.00
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$1.39

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Universal Service Fund	$1.00	31.4	$0	64.9	$0.21
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	35.1	$0
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	35.1	$0
State	CA Teleconnect Fund	$1.00	1.08	$0	35.1	$0
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	35.1	$0
State	CA Advanced Serv Fund Surcharge	$1.00	0.56	$0	35.1	$0
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	35.1	$0.02
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
County	San Francisco Access Line Tax	$1.00	0	$3.39	100	$3.39
Total Tax						$3.72

Scenario 5: Usage Charges for Toll Free Inbound callsClick to expand

Customer has usage charges associated with inbound calls to a US Domestic Toll Free number. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Fee Toll Free Number	$1.00	0	$0.01	100	$0.01
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.10

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Fee Toll Free Number	$1.00	0	$0.01	100	$0.01
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.15

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	FCC Fee Toll Free Number	$1.00	0	$0.01	100	$0.01
Federal	Federal Cost Recovery Charge	$1.00	1.862	$0	64.9	$0.01
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	100	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0.00
State	CA ADVANCED Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.20

Scenario 6: Usage Charges for DID Inbound Local callsClick to expand

Customer has usage charges associated with inbound calls to a US DID number. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.08

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
City	Local Gross Receipts Tax	$1.00	2.35	$0	100	$0.02
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.15

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	100	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0
State	CA Advanced Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.18

Scenario 7: Usage Charges for DID Inbound Intrastate callsClick to expand

Customer has usage charges associated with inbound calls to a US DID number. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.08

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.13

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	100	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0
State	CA Advanced Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.18

Scenario 8: Usage Charges for DID Inbound Interstate callsClick to expand

Customer has usage charges associated with inbound calls to a US DID number. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	100	$0.32
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	100	$0.02
State	State Sales Tax	$1.00	6.25	$0	100	$0.07
Total Tax						$0.41

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	100	$0.32
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	100	$0.02
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.04
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.39

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	100	$0.32
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	100	$0.02
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.10
Total Tax						$0.44

Scenario 9: Usage Charges for DID outbound local callsClick to expand

Customer has usage charges for outbound local calls. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.08

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
City	Local Gross Receipts Tax	$1.00	2.35	$0	100	$0.02
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.15

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	100	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0
State	CA Advanced Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.18

Scenario 10: Usage Charges for DID outbound intrastate callsClick to expand

Customer has usage charges for outbound intra-state calls. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	6.25	$0	100	$0.06
State	State Cost Recovery Fee	$1.00	0	$0	100	$0
City	City Sales Tax	$1.00	1	$0	100	$0.01
District	Dallas MTA	$1.00	1	$0	100	$0.01
Total Tax						$0.08

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	State Sales Tax	$1.00	4	$0	100	$0.04
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.03
City	County Sales Tax	$1.00	4.5	$0	100	$0.05
District	Metro Commuter Trans. District	$1.00	0.375	$0	100	$0.00
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.13

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
State	CA Emer Tel. Users Surcharge	$1.00	0.75	$0	100	$0.01
State	CA Telecom Relay Systems Surcharge	$1.00	0.5	$0	100	$0.01
State	CA Teleconnect Fund	$1.00	1.08	$0	100	$0.01
State	CA High Cost Fund(A) Surcharge	$1.00	0.35	$0	100	$0
State	CA Advanced Serv Fund Surcharge	$1.00	0.56	$0	100	$0.01
State	CA Universal Lifeline Surcharge	$1.00	4.75	$0	100	$0.05
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.09
Total Tax						$0.18

Scenario 11: Usage Charges for DID outbound interstate calls Click to expand

Customer has usage charges for outbound inter-state calls. What taxes can customer expect on their invoice for the usage portion?

Location: Dallas, TX

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	100	$0.32
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	100	$0.02
State	State Sales Tax	$1.00	6.25	$0	100	$0.07
Total Tax						$0.41

Location: New York, NY

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	100	$0.32
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	100	$0.02
State	NY State Excise Tax	$1.00	2.5	$0	100	$0.04
District	NY MTA Surcharge on Excise Tax	$1.00	0.595	$0	100	$0.01
Total Tax						$0.39

Location: San Francisco, CA

Tax Authority	Tax Description	Revenue	Tax Rate Percent	Fee Rate	Percent Taxable	Tax Amount
Federal	Federal Universal Service Fee	$1.00	31.8	$0	100	$0.32
Federal	Federal Cost Recovery Charge	$1.00	2.289	$0	100	$0.02
County	Local Utility Users Tax	$1.00	7.5	$0	100	$0.10
Total Tax						$0.44

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Genesys Cloud Voice taxes (United States)

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